The blocked user often can't buy. Route the moment to someone who can.

In real organizations, the person who hits the seat limit is rarely the person who holds the card. A checkout link is the wrong answer — an approval request carrying the exact blocked action, sent to the workspace admin, is the right one. One import, and your MCP server knows the difference.

Start converting todayBook a demo Buyer ≠ blocked user · Approval valid 7 days · Resumes in the same thread
01 — the ask

A team member with work to finish.

02 — the work

A team member, not a buyer — yet.

inception session authenticated · subject: non-admin member
03 — the next ask

One more message — into a seat limit.

04 — the gate

The blocked user can't buy. Most tools stop here.

inception wall recorded · buyer ≠ blocked user · routing to approver
05 — the moment

Procurement reality, built in: route to the person who can say yes.

inception path chooser · primary: admin_request
06 — the request

The approval carries the context — no lost ticket, no Slack thread.

07 — the resume

Approved upstream, resumed downstream — same thread.

inception task resumed · seat expansion attributed to the blocked task
March reconciliation ledgerline
Codex
Reconcile the February close and flag anything unusual.
February reconciled — two unmatched wire transfers flagged for review.
Close out the March reconciliation and assign the two unmatched batches to Priya for review.
reconcile_period { "period": "2026-03" } → ok
March is reconciled — 2 unmatched batches flagged. Assigning them to Priya needs her added to the workspace.
Add her, then.
add_member { "email": "priya@meridian.co" } → blocked
seat_limit
All 5 seats in use
Adding a member needs a seat expansion — and seat changes are admin-approved at Meridian.

Add a seat for Priya

You're not a billing admin on this workspace.

Ask your workspace admin Talk to sales Continue with limits

Your admin sees exactly what was blocked and why.

Request sent

We'll pick this task back up the moment it's approved.

Approval request sent to your workspace admin (valid 7 days).
Re-check my access
Approved by workspace admin — 6th seat added.
add_member { "email": "priya@meridian.co" } → ok
Priya's in, and the two unmatched batches are on her review queue with the reconciliation context attached.
Do anything. @ to use tools
+ Default permissions ⌄ GPT-5.4 ⌄ High ⌄ ↑
01 — the ask A team member with work to finish.
02 — the work A team member, not a buyer — yet. inception session authenticated · subject: non-admin member
03 — the next ask One more message — into a seat limit.
04 — the gate The blocked user can't buy. Most tools stop here. inception wall recorded · buyer ≠ blocked user · routing to approver
05 — the moment Procurement reality, built in: route to the person who can say yes. inception path chooser · primary: admin_request
06 — the request The approval carries the context — no lost ticket, no Slack thread.
07 — the resume Approved upstream, resumed downstream — same thread. inception task resumed · seat expansion attributed to the blocked task

Today, the request dies between the error and the admin.

A team member hits a seat limit mid-task. The tool call fails, and the escalation path is a Slack message the admin reads without context, a ticket that loses the details, or nothing at all. The admin never learns exactly what was blocked or why it mattered; the user's task is abandoned; and the expansion event — a seat your customer actively needed — never reaches your revenue at all.

  • The error lands on someone with no purchasing authority and no clean way to escalate.
  • The context — which action, which workflow, why now — is lost in the retelling.
  • For you it reads as silence: no request, no signal, no seat expansion.
the dead end — a non-admin at a seat limit, with no route to yes

Approved upstream, resumed downstream — same thread.

Inception knows the blocked user isn't a billing admin, so the primary path is an approval request, not a checkout link. The request reaches the workspace admin with the exact blocked action and the reason attached — no lost ticket, no retelling. It stays valid for seven days, and the moment it's approved, the entitlement refreshes and the original task resumes exactly where it stopped, in the thread where it started.

  • The approval carries the blocked action and its context — the admin decides with full information.
  • Sales routing and limited mode stand by as fallbacks — nothing dead-ends.
  • The seat expansion is attributed to the blocked task that caused it — deterministically.
All five paths, in the product →
the resolution — mirrors the thread above, illustrative values

Built for teams under contract.

Enterprise workspaces are where an unwanted pitch costs the most. The posture here is the most conservative in the product — and the integration is the least invasive.

Conservative by lifecycle.

Posture is set per lifecycle stage — and for enterprise accounts under contract, that means conservative: approval routing and observation, with offers reserved for where you've explicitly allowed them.

One import, fail-open.

The pack registers alongside your existing MCP tools; your entitlement logic stays local and stays yours. Fail-open by design — our outage can never break your tools or block an approval.

Nothing sensitive touches us.

Stripe owns the money; approvals carry a pseudonymous subject reference, never PII. Security review is short by design — there's very little of us to review.

Give the blocked user a route to yes.

Procurement reality, built into the moment — approval, context, and a task that picks itself back up.

Start converting todayBook a demo